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Privacy policy

Privacy statement

ActionAid International ("AAI," "ActionAid", “the Federation”, "We", "Us", "Our") understands and values the importance of individual privacy. At ActionAid We are strongly committed to protecting the privacy of Our donors, sponsors, campaigners, supporters and website visitors ("You", "Your").

This privacy statement (“Privacy Statement”) covers Your use of the AAI Website (the “Website”) provided by ActionAid International. The purpose of this Privacy Statement is to inform You of Our commitment to protecting Your privacy and making it clear how We may use Your information. By continuing to access the Website You are deemed to accept and agree to be bound by the terms of this Privacy Statement.

About us

ActionAid International is an international non-governmental organisation with a federal structure. Our head office is in Johannesburg. AAI also has offices across Asia, the Americas and Europe. AAI works with over 15 million people in 45 countries, helping them to use their own power to fight poverty and injustice.

Do we collect any of your personal information?

When connecting to any website on the Internet Your IP address may be visible and could be tracked by the Internet Service Provider (“ISP”) or external hosting partners. Although this information may be captured by Our website, this information is not used in any form by ActionAid or its partners.

When You are using Our website, We may collect limited automatic information using “cookies” which are strictly necessary for the functionality of the Website and which allow Us to improve its effectiveness.

Do we disclose your personal information?

No. We do not collect any of Your personal information in order to provide You with the Website, and therefore We do not pass your personal information on to third parties. Our Website is purely a portal to inform You about AAI's activity.

Cookies and web beacons

We may collect limited automatic information using “cookies” which are strictly necessary for the functionality of the Website and which allow Us to improve its effectiveness.

Cookies are small text files that websites often store on computer hard drives of users to make the sites work more efficiently, as well as to provide reporting information to the owners of the site. A cookie contains a unique number, and this is used to recognise your computer when it revisits the Portal. We use cookies to enhance Your experience of the Portal, to better understand how it is used, and to distinguish You from other users of the Portal in order to refine the content and personalise Your experience. This information also helps Us to compile aggregate statistics for reporting purposes. You can control acceptance of cookies by modifying Your Internet browser preferences, however if you choose to block all cookies you may not be able to use the full functionality of the Portal. For more information about the types of cookies we use, please see Our Cookie Policy. On some occasions, We may also use tracking technologies such as web beacons to collect information about Your visits to the Portal. Web beacons are small electronic images embedded in web content or email messages and are ordinarily not visible to Users. Like cookies, this helps Us track pages and content accessed and viewed by users of the Portal, and helps Us enhance Your experience of the Portal by refining the content and personalising your experience. For further information about cookies and web beacons, we recommend you visit these third party educational resources and

Links to external websites

Our Website contains links and/or references to other websites to which this Privacy Statement does not apply. These links may be to individual websites of AAI members, or may be operated by external third parties.

ActionAid International is not responsible for the privacy practices of other websites, and We recommend that You contact the administrators of other websites should you have any questions about their privacy policy. If You submit personal information to any of those sites, Your information is governed by their terms. We recommend that, where available, You read the privacy policies of each website that You visit.

Changes to this privacy statement

ActionAid reserves the right to modify this Privacy Statement at any time. We recommend that you review it periodically.

How to contact us

Should You have questions about this Privacy Statement or ActionAid International's collection of information, use and disclosure practices, please contact Us at the following address:

Postnet Suite 248 Private Bag X31 Saxonwold 2132 Johannesburg South Africa Email:

We will make reasonable efforts to respond promptly to requests, questions or concerns You may have regarding Our Privacy Practices. Except where required by law, ActionAid International cannot ensure a response to questions or comments regarding topics unrelated to this Privacy Statement or ActionAid International's privacy practices.

Cookie Policy

What are cookies, web beacons and flash cookies?

Cookies are small amounts of information stored in files within Your computer's browser. Websites can only access the cookies that they have stored on Your computer.

Web beacons are small pieces of code placed on Web pages that can be used, among other things, to count the users who visit that Web page, or to deliver a cookie to the browser of a user viewing that page. You can learn more about web beacons at

Which cookies does ActionAid International use?

ActionAid International uses cookies to enhance and personalise Your experience on the Site.

Google Analytics Cookies

Names: _ga and _gid

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using the site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

See an overview of privacy at Google.

Cookie Policy Cookie

Name: cookie-agreed

This cookie is used to disable the cookie policy notification at the top of our site. The cookie is added once you click "Accept" on the site's cookie banner and prevents the cookie banner from appearing while it is installed.

No data is collected with or through this cookie.

How to disable cookies?

You can disable cookies containing the name "ActionAid" by following the instructions below:

If You are using the Internet Explorer browser:

  • In Internet Explorer, click on the "Tools" menu, and select "Internet Options".
  • In the "General" tab, under "Navigation history", click on "Settings".
  • Click on "Display files".
  • Click on the column header "Name" to sort all files in alphabetical order, then skim through the list until You see files beginning with the prefix "Cookie". (All cookies have this prefix and usually display the name of the website that created the cookies).
  • Select the cookie(s) containing the name "ActionAid" and delete them.
  • Close the window containing the list of files, then click twice on "OK" to return to Internet Explorer.

If You are using the Firefox browser:

  • In the "Tools" menu, select "Options".
  • Select "Privacy" and click on "Display cookies".
  • Locate and select the cookie(s) containing the name "ActionAid" and delete them.

If You are using the Safari browser:

  • In Your browser select the menu "Preferences".
  • Click on "Security".
  • Click on "Display cookies".
  • Select the cookies containing the name "ActionAid" and click on "Delete" or "Delete all".
  • After deleting the cookies, click on "End".

If You are using the Google Chrome browser:

  • Click on the "Tools" menu icon.
  • Select "Options".
  • Click on the "Advance options" tab and access the "Privacy" section.
  • Click on "Display cookies".
  • Locate and select files containing the name "ActionAid" and delete them.
  • Click on "Close" to go back to Your browser.

Last updated: 02-04-2019